“Productivity is being able to do things that you were never able to do before.” — Franz Kafka
During a time when our healthcare system is affected by COVID-19, we want to thank you for using Dentrix Ascend as your practice management platform.
We are inspired by healthcare professionals who continually put themselves on the line to provide emergency care for their patients. Many Dentrix Ascend practices are going above and beyond with the personalized attention they give their patients. We include you in that group!
The goal of Henry Schein One is to serve you, our customer, especially during times of uncertainty — that is the center of everything we do. We want to help you communicate with and treat your patients with the least amount of disruption, and we believe that will be vital to ensuring the business continuity of your practice.
This article will help you answer the following question: are you taking full advantage of Dentrix Ascend during this time of uncertainty?
8 Features You Can Take Advantage of During the COVID-19 Outbreak
1) 24/7 Access
Dentrix Ascend, as an online practice management solution, is available to you and your team members 24/7, whether you are in the office, working from home, or on the road.
2) Track Emergency Patients
Because Dentrix Ascend is available from any location, you can schedule and track the needs of emergency patients from home. This helps patients get the care they need and reduces the potential burden on your local emergency rooms.
3) Remote Patient Forms
The Dentrix Ascend Patient Forms feature lets patients fill out their forms at home or on their own devices. This can reduce the time spent in the lobby when seeing emergency patients and prevent spread through cross-contamination with the use of shared electronic devices.
4) Revenue Cycle Management
Dentrix Ascend will continue to help you track your revenue cycle management. Insurance claims and reimbursements can continue moving forward. Reports about accounts receivable and patient payments are always available. You can still follow standard billing patterns, and patients can receive their statements electronically.
5) Online Booking
You may have reduced office hours during the pandemic, but you can allow patients the convenience to schedule themselves at any time using the Online Booking feature—including for emergency appointments—based on the schedule you choose.
6) Mass Communication to Patients
Dentrix Ascend helps you stay in touch with your patients by supporting your need to get mass communications out to your patients with practice updates.
7) Power Reporting
Dentrix Ascend’s Power Reporting feature is an excellent tool to track your KPIs today and in the days ahead. It’s certainly not often that you have any downtime; now is a great time to learn how to use Power Reporting better and generate reports that will increase your future productivity.
8) Online Learning
Dentrix Ascend offers many online learning topics in the Dentrix Ascend Resource Center; now is a great time for team members to watch webinars, learn from videos, read knowledgebase articles, and catch up on release notes.
We will continue to provide all the features and services you love and expect. We will also continue to develop new features that will help you become more and more efficient as a Dentrix Ascend practice:
- Improved patient communications
- Lab case management
- SMS Messaging Opt-in/Opt-out
- Copay/DHMO estimates
- And more!
Thank you for serving the dental care needs of your community. We appreciate you, and we’re here for you.
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