Treatment Planner: Insurance estimate reflecting office fee not the contracted fee

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    GW - Technical Writer

    The reason the office fee is showing in the insurance fee is because the fee schedule was not attached to the patient's insurance plan. To check that you would want to: 

    1. From the Home menu, click Carrier.
    2. Select the patient's carriers and then the plan.
    3. From the "PPO contracted fee schedule" list, select the appropriate fee schedule. (If the necessary fee schedule is not listed, you will need to create one.)

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