Why is the custom report not exporting and clinical report not printing?


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    James Moser

    Each time we, in support, have seen this come up, it has been discovered that Chrome pop-up blocker is causing this.  It is really simple to resolve as well.  

    Just look in the far right of the address bar for the chrome pop-up blocked icon ...


    and click on it  and then allow access.


    Export your custom report one more time and it will open a new tab on Chrome and download.


    Please let us know if this does not work for you.  Thank you and talk to you later.

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