Unable to create a claim-Treatment location different

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Kenneth Rhodes

August 31, 2015 14:25

 

We are unable to batch completed procedures into a claim.

A patient has work that was treatment planned in location A, but had the work done at location B. Now, we are unable to create the claim for the work that was done at location B. 

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  Kenneth Rhodes August 31, 2015 14:25

  Claims can only be created by the location where the work was treatment planned. So, if the work was treatment planned at location A, and then the treatment planned work is completed at location B, the treatment plan will need to be deleted and then recreated at location B for the claim to be created.  

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