Receiving an error: Patient Plan for ID xxxxx is Incorrect


1 comment

  • Avatar
    GW - Technical Writer

    Verify the patient information. If the patient has a secondary insurance, and the primary insurance has expired or been terminated, enter in another primary insurance for the patient. Dentrix Ascend cannot accept a secondary insurance without an active primary insurance.

    Comment actions Permalink

Please sign in to leave a comment.

Powered by Zendesk