Scheduling Recare

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Donna Scott

May 08, 2017 20:32

Some insurances require that a patients recare be exactly 6 months to date of last prophylaxis. Several patients have made appointments 7-10 days prior and the insurance company doesn't pay. Is there a way to address this issue? It's impossible

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  Greg Quandt May 08, 2017 21:00

  Hi Donna,

  If you schedule a prophy before the patient due date, in the procedure box for the prophy there is going to be a yellow warning triangle that will appear. That is your visual that you are scheduling before the due date. 

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