Knowledgebase
Search our knowledgebase and find answers to your Dentrix Ascend questions.
Customer Success for Dentrix Ascend
- How to Handle an Insurance Overpayment
- The NEW Normal in the Dental Office (Covid19 Ideas)
- Benefits of Signing in to the Dentrix Ascend Resource Center
- Teledentistry and Dentrix Ascend
- How to track new patients with manual conversion
- Using Ortho with Dentrix Ascend
Recommended for New Users
- Dentrix Ascend Essentials Video Courses
- New-User Resources
- Common workflows
- List of topics for new users
- System requirements
- Refreshing Your Browser
Help Topics (How-tos)
- Accessing patient records
- Accessing patient records recently viewed
- Acquiring images in offline mode
- Activating and inactivating automatic contracted write-offs
- Activating and inactivating automatic insurance estimate overrides
- Activating and inactivating clinical decision support
Imaging
- Dentrix Ascend Imaging overview
- System requirements for imaging
- Supported imaging acquisition devices
- Converting images from third-party imaging programs to Dentrix Ascend Imaging
- Setting up the acquisition agent
- Updating the acquisition agent
How-to Videos
- Setting Up Fee Schedules for In-Network Insurance Plans
- Accessing Patient Records
- Attaching Insurance to Patients
- Capturing Phosphor Plate Images
- Creating an Interactive Report
- Customizing an Analysis Report