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  1. Dentrix Ascend
  2. Knowledgebase

Knowledgebase

Search our knowledgebase and find answers to your Dentrix Ascend questions.

Customer Success for Dentrix Ascend

  • Setting Up RCM Rights in Dentrix Ascend
  • How to Handle an Insurance Overpayment
  • The NEW Normal in the Dental Office (Covid19 Ideas)
  • Benefits of Signing in to the Dentrix Ascend Resource Center
  • Teledentistry and Dentrix Ascend
  • How to track new patients with manual conversion
See all 28 articles

Recommended for New Users

  • Dentrix Ascend Essentials Video Courses
  • Refreshing Your Browser
  • Adjusting Ascend Views using Chrome
  • Where to go for help
  • Concurrent User FAQ

Help Topics (How-tos)

  • Accessing patient records
  • Accessing patient records recently viewed
  • Acquiring images in offline mode
  • Activating and inactivating automatic contracted write-offs
  • Activating and inactivating clinical decision support
  • Activating patient forms
See all 485 articles

Imaging

  • Dentrix Ascend Imaging overview
  • System requirements for imaging
  • Supported imaging acquisition devices
  • Converting images from third-party imaging programs to Dentrix Ascend Imaging
  • Setting up the acquisition agent
  • Updating the acquisition agent
See all 28 articles

How-to Videos

  • Setting Up Fee Schedules for In-Network Insurance Plans
  • Accessing Patient Records
  • Attaching Insurance to Patients
  • Capturing Phosphor Plate Images
  • Creating an Interactive Report
  • Customizing an Analysis Report
See all 15 articles
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