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  1. Dentrix Ascend
  2. Knowledgebase

Knowledgebase

Search our knowledgebase and find answers to your Dentrix Ascend questions.

Help Topics (How-tos)

  • Accessing patient records
  • Accessing patient records recently viewed
  • Activating and inactivating automatic contracted write-offs
  • Activating and inactivating clinical decision support
  • Activating questionnaires and consent forms
  • Active Patient Count Report
See all 524 articles

Tips & Tricks

  • Save Time When Entering Prescriptions in ePrescribe
  • Deciding Which Power Report to Use
  • Using the "Treat and Complete" Feature
  • Handling Partial Insurance Payments
  • Attaching Clinical Notes to Claims
  • 4 Quick and Easy Ways to Check Text Messages
See all 20 articles

Customer Success for Dentrix Ascend

  • Rebranding Your eStatements
  • Insurance Overpayment FAQ
  • Reconciliation Approach for Reports
  • Setting Up RCM Rights in Dentrix Ascend
  • The NEW Normal in the Dental Office (Covid19 Ideas)
  • Benefits of Signing in to the Dentrix Ascend Resource Center
See all 28 articles

Recommended for New Users

  • Dentrix Ascend Essentials Video Courses
  • Refreshing Your Browser
  • Adjusting Ascend Views using Chrome
  • Where to go for help
  • Concurrent User FAQ

Imaging

  • Dentrix Ascend Imaging overview
  • System requirements for imaging
  • Supported imaging acquisition devices
  • Exporting 3D volumes
  • Retaking images
  • Setting up the acquisition agent
See all 38 articles

How-to Videos

  • Creating a Custom Letter Template
  • Setting Up Fee Schedules for In-Network Insurance Plans
  • Accessing Patient Records
  • Attaching Insurance to Patients
  • Capturing Phosphor Plate Images
  • Creating an Interactive Report
See all 16 articles
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