Knowledgebase

General (27 articles)

Topics: logging in/out, locations, time clock, your user account, text messages, viewing Denti-Cal reports, and handling notifications.

Patient Records (60 articles)

Topics: accessing records, navigating records, patient information, locating appointments, medical alerts, recare, prescriptions, Dentrix Ascend ePrescribe, forms, documents, letters, viewing patient connections, and pictures.

Scheduling (42 articles)

Topics: recare workflow, routing panel, calendar, appointments, events, confirming appointments, following-up with patients, lab cases, and online booking.

Clinical (82 articles)

Topics: quick exams, charting, viewing the chairside dashboard, filtering progress notes, treatment planning, perio charting, clinical notes, Dentrix Ascend Voice, and Dentrix Ascend Imaging.

Financial (62 articles)

Topics: ledger, transactions, Dentrix Ascend Pay, payment plans, checking out patients, billing statements, and bulk insurance payments.

Insurance (51 articles)

Topics: insurance carriers and plans, patient insurance information, verifying insurance eligibility, predeterminations, and claims.

Reports (101 articles)

Topics: deciding which report to use, standard reports, and power reports.

Setup (145 articles)

Topics: settings hierarchy, coverage table templates, medical alerts library, procedures, conditions, operatories, users, Dentrix Ascend ePrescribe, roles, security rights list, recare types, referral sources, locations, clinical notes, communications, Dentrix Ascend Pay, fee schedules, prescriptions, schedule template, patient forms, ledger options, practice profile, insurance defaults, sliding fee schedules, and appointment colors and layout.