Online Booking Course

Overview

Lesson 1: Online Booking Overview (4:14)

Offer your patients the flexibility they want while still maintaining full control of your schedule.

Online Booking Setup

Lesson 2: Adding Recare Types 

Ensure that the intervals and attached procedures are correct and that the Primary Recare Type check box is selected.

Lesson 3: Add Your Logo to Your Online Booking Site

For each location, verify that the information is correct, and upload a logo. These will be seen by patients.

Lesson 4: Adding Provider Photos to Improve Your Online Booking

For each provider, verify that his or her user information is correct, and upload a photo. These will be seen by patients.

Lesson 5: Customizing appointment reasons for online booking

Dentrix Ascend has some default reasons patients can choose from when scheduling their appointments online. You can add, delete, or customize these reasons.

Lesson 6: Setting up default recare appointment lengths for online booking

You can set specific appointment lengths for each recare type to suit your preferences.

Lesson 7: Setting up available hours for online booking

You get to set up the appointment times, appointment reasons, and providers that patients can choose from when they book online.

Lesson 8: Enabling or disabling online booking

Now that you’ve finished the setup, it’s time to activate online booking for your practice.

Lesson 9: Add Your Online Booking Link to Recare Reminders

Ensure that there is at least one active recare email reminder. This will allow patients to link to your online booking scheduled from your recare appointment reminders.

Lesson 10: Get Your Online Booking Link on Your Practice Website

On the website for each of your locations, use the HTML provided by Dentrix Ascend to include a link to the online booking website for that location.

Managing Appointments Booked Online

Lesson 11: Validating Appointments Booked Online (1:51) 

Ensure that all overnight online appointment bookings are correctly assigned to your patient’s records.

Lesson 12: Viewing the Appointments Booked Online Report

Review appointments that were booked online during a specified date range.