Because many patients don’t pay the entire amount that is owed at the time of service, you are left carrying the outstanding balance. If you only send out billing statements on a weekly or monthly basis—and especially if you do so via printed mail—your cash flow in this respect slows to a trickle (plus the added cost of mailing statements increases your financial burden). Dentrix Ascend Online Payments is a feature of eStatements that can help you collect from patients faster and improve your cash flow.
Watch this video to learn more about online payments as an extension of electronic statements. (Duration 3:19)
- Patient Online Payments requires a merchant ID (MID) from Worldpay, a trusted payment processing partner of Henry Schein One. If you need help getting started, visit this Dentrix Ascend web page.
- For more information about the patient experience with electronic statements and online payment, see Viewing electronic statements and making payments online in the Dentrix Ascend Resource Center.
- For more information about handling online payments, see Applying online payments to charges in the Resource Center.
- For more information about the Integrated Payments report, see Viewing and printing the Integrated Payments Report in the Resource Center.