Effective July 2021, our best practice recommendations have changed, please see this Known Reporting Issues article for instructions. At this time, we do not recommend using the Deposit Report due to power reports issues. Instead, we recommend using the Daily Deposit Slip per location.
Once these issues have been resolved, we will again recommend this approach for paying providers.
Solo practices reconcile to the Daily Deposit slip.
Recommendation Below On Hold
Solo practices reconcile to the Daily Deposit slip. Multi-location groups may prefer to reconcile to the Deposit Report. This is helpful for groups that have established a central billing office and prefer to post all insurance payments in a central location (CBO) in Ascend. It also allows the CFO / Controller to have oversight of cash management no matter where payments are posted. This also can happen in situations where 2 family members go to different offices for their dental care, and then one check is written to pay for both. This one check has to be deposited into only one office.
This Deposit Report defaults to select the location you are logged into. In order to see multiple offices, eliminate the filter for the existing Transaction Location and then add the field for Transaction Location. (You could add the Service Location field if you want to see this level of detail as well).
By editing the Deposit Report in this manner, you can see exactly where the services were charged out and then you can see where the payment was entered. In cases where a CBO location has been created in Ascend, it's very clear to see what was posted where.
Matching the Office-level Deposit Slip to a Power Report
For smaller groups that are looking to reconcile against an individual office level deposit slip, this Deposit Report can be used to provide additional fields and layouts and will match the deposit slip per office - as long as the payment is applied to charges at the same location it was originally entered into – especially in these situations:
- When your team enters charges, they must confirm they are in the correct location.
- When your team enters payments they must confirm they are in the correct location.
- When your team applies a payment (in the case of prepay), they must confirm the charge was in the same location that they payment is entered.
We set up Dentrix Ascend to document the location payments are entered/applied because providers can be paid based on location as well as collection. Also, both the Deposit Slip and the Deposit Report are built using the transaction date.
(Article authored by J. Alldredge, J. Nesbitt 2020)