One of Dentrix Ascend’s unique all-encompassing features is the routing panel. This helps guide you through a patient visit and manage the flow of your day. The routing panel offers you relevant information at each stage of the patient’s appointment. For example: Was the patient confirmed? How many appointments have been failed by this patient? Does the patient need their email address added? The panel is used to update a patient’s status so other staff in the office will know when their patient has arrived and is ready to be seen.
Watch this video to learn how to check in patients using the routing panel. (Duration: 1:27)
- Use the pin in the upper right corner of the panel. This will keep the panel open without covering important information behind it. The pin will only be displayed if your screen size is wide enough to accommodate it.
- If staff members or providers would like to be notified when a patient’s status is updated, such as when they arrive, notifications can alert them. These are set up in each user’s profile. Each user must set up his or her own notification preferences.
- To peek at the schedule from anywhere in Ascend, click the tab on top of the routing panel that says “Schedule Peek” This will allow you to see what is on the schedule without having to go to the schedule.
- To learn more, read Routing patients in the knowledgebase.