Every time an insured patient receives treatment, you should promptly create a dental insurance claim for the treatment. While most claims are sent electronically, Dentrix Ascend allows you to print claims, when needed. When a claim is printed, the following three events occur in Ascend: a PDF of the claim is created, the status of the claim is changed to "Printed," and the claim can now be found in Sent Claims (from the Home menu).
Watch this video to learn how to print insurance claims. (Duration: 1:45)
- If you plan to submit an electronic claim, but still want a printed copy, first submit it electronically and then print the claim from Sent Claims.
- To learn more, read Printing claims in the knowledgebase.