Occasionally an insurance company requires a pre-authorization (a pre-treatment estimate) for a procedure before you can complete the treatment; otherwise, the insurance company might not pay for your work. With Dentrix Ascend, you can create a pre-authorization in the patient’s Treatment Planner. Ascend also allows you to add images and perio exams directly to the pre-authorization.
Watch this video to learn how to create a pre-authorization. (Duration: 1:21)
- Pre-authorizations can be created for specific procedures during a patient's visit. If you need to include procedures for multiple visits, create multiple pre-authorizations or create a single pre-authorization for all the procedures before you organize the procedures into multiple visits.
- For electronically sent pre-authorizations, remarks in the Remarks for Unusual Services text box are limited to 80 characters. If you need to add more remarks, create your remarks in a word processor, convert it to a JPEG image, upload it to the Document Manager, then attach the image to the pre-authorization from the Document Manager.
- To learn more, read Creating pre-authorizations in the knowledgebase.
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