Browser
Latest version of Chrome for PC and Mac
Latest version of Chrome for Chromebox and Chromebook (only for viewing images or acquiring images with the built-in camera)
Important: Dentrix Ascend Imaging may work with a Chromebox or Chromebook, but the Dentrix Ascend practice management system has not been tested on those types of devices.
Latest version of Chrome for iPad (only for viewing images)
Latest version of Safari for iPad (for viewing and acquiring images)
Note: iPad can be used for acquiring images and viewing images for non-diagnostic purposes.
Operating System
Microsoft Windows 8 or newer
Important: Microsoft discontinued support for Windows 7 in January 2020. Dentrix Ascend works with Windows 7, but it is not recommended since Microsoft no longer provides security updates for Windows 7.
MacOS 10.10 or later
iOS 11 or newer
Chrome OS 79.x or later (for Chromebox and Chromebook; only for viewing images or acquiring images with the built-in camera)
Important: Dentrix Ascend Imaging may work with a Chromebox or Chromebook, but the Dentrix Ascend practice management system has not been tested on those types of devices.
Note: The operating system must be updated with the latest versions of any system patches and security updates.
Anti-Virus Software
Anti-virus software patched to latest version and virus definitions
Display
15-inch (measured diagonally) monitor for PC, Mac, Chromebox, and Chromebook
1024 x 768 resolution for PC, Mac, iPad, Chromebox, and Chromebook
Note: For best results, always use the native screen resolution of a monitor.
Comments
4 comments
Can a chrome book/box be used with DA imaging. I’m not sure about their operating system
Chromebooks are not a supported platform. They use the Chromium OS and a special version of Chrome. Only macOS and Windows running chrome are supported for acquiring images for imaging.
Does the 15" monitor requirement only hold true for workstations? Can a laptop with a smaller screen work just as well? A simple 14" Lenovo is a lot less expensive than anything > 15".
@DLinkSC,
It will work fine as long as the screen resolution is at least 1024 x 768, but you get a better experience with a 15" because, at the same resolution, the text and buttons on a 14" will be smaller.
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