Acquiring images

Follow

Comments

1 comment

  • Avatar
    GW - Technical Writer

    In order to locate images that did not upload to Ascend you will need to follow the exact same process for acquiring the images, but instead of using a device for the Acquisition Method you will choose Import From File.

     

    The path to the recovery files for the various operating systems are as follows:

    • 32-bit Windows: C:\Program Files\Acquisition Agent\Recovery
    • 64-bit Windows: C:\Program Files (x86)\Acquisition Agent\Recovery
    • Mac: Right-click the Acquisition Agent, and select Show Package Contents. Navigate to Contents/MonoBundle/Recovery

     

    If you need further assistance uploading these files please give us a call at 855-232-9493 #2

    0
    Comment actions Permalink

Please sign in to leave a comment.

Powered by Zendesk