System requirements

Dentrix Ascend is a cloud-based application, so it is accessible from anywhere you have internet access, and it stores your practice data remotely. You can use Dentrix Ascend on a computer with Windows or macOS. Dentrix Ascend is even optimized for the Apple iPad. In order to ensure that Dentrix Ascend performs most effectively, the device that you use to access Dentrix Ascend should meet or exceed the following recommended system requirements:

• Browser

  • Latest version of Google Chrome

  • Latest version of Chrome or Safari for the iPad

• Operating system

  • Microsoft Windows 10 or Windows 11

    • Microsoft has discontinued support for Windows 7, Windows 8 and Windows 8.1.

      • While Google may still release Chrome updates for these operating systems, we cannot recommended their use since Microsoft no longer provides security updates for these operating systems.

  • Apple macOS X 10.13 or later

  • iOS 12 or later

• RAM

  • 8GB

• Screen resolution

  • 1920 x 1080 with the browser zoom level set at 100% (1024 x 768 minimum with Chrome in full screen mode)

• Internet bandwidth (*assuming that 10 logon IDs are being used at one time and at one location)

  • 50 Mbps download

  • 10 Mbps upload

Scanners

• TWAIN drivers built on version 1.9 or later of the TWAIN standard

  Notes:

  • All modes (such as native and buffered) are supported.

  • Single-image transfers, but not multiple-image transfers, are supported.

  • Automatic document feeders (ADF) are not supported.

  • The TWAIN Direct standard (which is different from TWAIN) is not supported.