System requirements

Dentrix Ascend is a cloud-based application, so it is accessible from anywhere you have internet access, and it stores your practice data remotely. You can use Dentrix Ascend on a computer with Windows or macOS. Dentrix Ascend is even optimized for the Apple iPad. In order to ensure that Dentrix Ascend performs most effectively, the device that you use to access Dentrix Ascend should meet or exceed the following recommended system requirements:

• Browser

  • Latest version of Google Chrome

  • Latest version of Google Chrome for the iPad

  • Latest version of Safari for the iPad

• Operating system

  • Microsoft Windows 8 or newer

    Important: Microsoft discontinued support for Windows 7 in January 2020. Dentrix Ascend works with Windows 7, but it is not recommended since Microsoft no longer provides security updates for Windows 7.

  • Apple macOS X 10.10 or newer

  • iOS 11 or newer

• RAM

  • 8GB

• Screen resolution

  • 1920 x 1080 with the browser zoom level set at 100% (1024 x 768 minimum with Chrome in full screen mode)

• Internet bandwidth (*assuming that 10 logon IDs are being used at one time and at one location)

  • 50 Mbps download

  • 10 Mbps upload

Scanners

• TWAIN drivers built on version 1.9 or later of the TWAIN standard

  Notes:

  • All modes (such as native and buffered) are supported.

  • Single-image transfers, but not multiple-image transfers, are supported.

  • Automatic document feeders (ADF) are not supported.

  • The TWAIN Direct standard (which is different from TWAIN) is not supported.