List of topics for new users GW - Technical Writer Updated June 15, 2017 13:12 Follow PatientAccessing patient recordsAdding patient recordsAttaching insurance to patientsPosting patient paymentsUploading documentsScheduleScheduling appointments for existing patientsScheduling appointments for new patientsScheduling eventsFollowing up with patients after visitsConfirming appointmentsClinicalCharting treatmentCharting conditionsCharting dentitionEntering clinical notesCreating treatment plansEntering perio examsInsuranceAdding insurance carriersAdding insurance plansCreating claimsSending claimsPosting insurance paymentsProcessing unresolved claimsReportsViewing the day sheetGenerating billing statementsViewing the aged receivables reportSettingsSetting up location hoursCreating user accountsAdding operatoriesAdding procedure codesAdding multi-codesCreating fee schedules Related articles Common workflows Charting treatment New-user orientation video Uploading documents Creating claims Comments 3 comments Sort by Date Votes Johnny Kuttab May 10, 2016 01:18 Anyone having trouble accessing and navigating ascend on your iPhone or iPad? Very jittery and glitchy. Anything I'm missing here? 0 Permalink Jonathan Alldredge May 16, 2016 16:19 Johnny, The iPhone is not a supported platform. You should be able to use Ascend on an iPad using Safari. If you'd like to give us a call we can see what issues you're experiencing on the iPad. 0 Permalink Mark Roisman May 16, 2016 17:12 Respectfully, it is the year 2016. Why isn't every smartphone supported- It is very unusual for a new website app not to have a mobile app available or, alternatively, a mobile version of it's website. I'm still having a difficult time understanding how Ascend (a cloud-based program) hasn't prioritized this. Particularly, since you have no option for syncing the calendar with any mobile calendar - including HIPAA compliant ones. To not have access to a calendar in the year 2016, either via sync'ing or a standalone mobile app (stand-alone for the entire ascend or at least the calendar) on a smartphone should relegate a program to "beta" status, i.e. not ready for Prime Time. 0 Permalink Please sign in to leave a comment.