Articles in this section
- Where to go for help
- How to contact Dentrix Ascend Customer Support
- Common workflows
- List of Topics for New Users
- System requirements
- System requirements for imaging
- Supported imaging acquisition devices
- Creating a Resource Center user account
- Submitting ideas for features
- Refreshing Your Browser
The iPhone is not a supported platform. You should be able to use Ascend on an iPad using Safari. If you'd like to give us a call we can see what issues you're experiencing on the iPad.
Respectfully, it is the year 2016. Why isn't every smartphone supported- It is very unusual for a new website app not to have a mobile app available or, alternatively, a mobile version of it's website. I'm still having a difficult time understanding how Ascend (a cloud-based program) hasn't prioritized this. Particularly, since you have no option for syncing the calendar with any mobile calendar - including HIPAA compliant ones. To not have access to a calendar in the year 2016, either via sync'ing or a standalone mobile app (stand-alone for the entire ascend or at least the calendar) on a smartphone should relegate a program to "beta" status, i.e. not ready for Prime Time.
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