Inactivating or reactivating appointment communications




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    GW - Technical Writer

    Don't be worried about your whole patient list getting a "Welcome" text message as soon as you enable an appointment communication. Patients will only receive the "Welcome" message in two instances:

    • When you add a "mobile" number in a patient's record.
    • When a patient has a scheduled appointment coming up and has never received a reminder from your office previously.
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    Treatment Coordinator

    Why does the Text message (when appt is scheduled) not show the date and time of the appointment? 

    The fact that it doesn't show the date and time, makes this feature completely useless.

    I hope that this feature is being worked on.

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