Deleting a patient's picture

You can delete a patient's picture so that it no longer appears in the following areas of Dentrix Ascend:

The Related Patients tab of a patient's record.
The Patient Information ribbon. If the ribbon is not visible, click (or tap) the arrow button below the Patient Search box .
The Appointment Information panel.
The document manager.

To delete a patient's picture

How to get there

If the correct patient is not already selected, use the Patient Search box to access the patient's record.
Note: You can include inactive patients in the search results by setting the Include inactive patients switch to On.
On the Patient menu, under General, click (or tap) Overview.
The patient's Overview page opens.

On a patient's Overview page, click (or tap) the patient picture on the left side of the Patient Information ribbon. If the ribbon is not visible, click (or tap) the arrow button below the Patient Search box .
Tip: Alternatively, you can click (or tap) the patient picture on the Related Patients tab of the patient's record or click (or tap) the patient picture on the Appointment Information panel of any of the patient's appointments.
The Patient Picture dialog box appears.
Click (or tap) the Change Patient Picture link.
The Patient Picture Library dialog box appears.
In the lower half of the dialog box, the thumbnail image that is currently assigned as the patient's picture is selected. Click (or tap) that image's Delete button to delete the image.
A confirmation message appears.
Click (or tap) Delete.
Important: Deleting the patient's picture here will also delete it permanently from the patient's document manager.
Click (or tap) Cancel.
Any place where the patient picture previously appeared now has a placeholder icon instead of a photo. The photo is also deleted from the patient's document manager.