The following is a summary of the workflow for recare appointments:
Set up recare types (global).
Note:if applicable (automated text and email messages and online booking use only primary recare types).
During check-in, you can update the patient's recare (if attached). If the desired recare is not attached to the patient's record, you can add it; but manually attaching recare is not necessary because Dentrix Ascend attaches the correct recare when you complete the recare procedure.
In the progress notes or on the routing panel, post the recare procedure that is schedule for today. Alternatively, you can wait to post the recare procedure as part of the process of completing the appointment.
Posting a recare procedure updates (advances) the due date of the corresponding recare type attached to the patient and causes that recare type to become unscheduled for that patient unless that patient already has an appointment for the same recare procedure scheduled in the future; in which case, the corresponding recare type attached to the patient does not change.
If the status of a recare type attached to a patient becomes unscheduled, Dentrix Ascend will present you with the opportunity to schedule the next recare appointment for the patient after you complete his or her appointment for today.
When you post a recare procedure, if the corresponding recare type is not already attached to the patient's record, Dentrix Ascend automatically attaches the correct recare type to the patient's record with the default settings. You can update the patient's recare as needed before you complete the appointment (use the Add New Recare button in the Checkout section of the routing panel).
To schedule the next recare appointment before completing the appointment, in the Checkout section of the routing panel, expand the Schedule Recare task, click (or tap) the Unscheduled link next to the correct recare type, and then schedule the recare appointment.
Alternatively, you can wait to schedule the appointment until after you complete the appointment.
On the routing panel or on the appointment information panel, complete the appointment (change the appointment's status to "Complete").
If any of the appointment's procedures have not been posted, in the Post Procedures Complete dialog box that appears, post the recare procedure and any other procedures as needed.
Then, click (or tap) Complete Appt.
On the message that appears, confirm that you want to schedule the patient's next recare appointment.
Note: If you complete the appointment without posting the recare procedure and without scheduling the next recare appointment, the due date of the corresponding recare type attached to the patient does not get updated, and that recare type becomes unscheduled for that patient.
Schedule the patient's next recare appointment.