You can reprint a claim, such as when an insurance company does not receive a claim or an error on a claim needs to be corrected. Any changes made to the claim will be sent with the resubmission.
Note: Reprinting claims requires the "Send Insurance Claims" security right.
To reprint a claim
How to get there
On the Home menu, under Insurance, click (or tap) Sent Claims.
The Sent Claims page opens.
How to get there
If the correct patient is not already selected, use the Patient Search box to access the patient's record.
Note: You can include inactive patients in the search results by setting the Include inactive patients switch to On.
On the Patient menu, under Insurance, click (or tap) Insurance Claims.
The patient's Insurance Claims page opens.
How to get there
If the correct patient is not already selected, use the Patient Search box to access the patient's record.
Note: You can include inactive patients in the search results by setting the Include inactive patients switch to On.
Do one of the following:
On the Patient menu, under General, click (or tap) Overview. The patient's Overview page opens. Click (or tap) the Ledger box.
On the Patient menu, under Financial, click (or tap) Ledger.
The patient's Ledger page opens.
On one of the following pages, click (or tap) a claim with a Printed status:
The Claim Detail dialog box appears.
On the Claim Info tab, make any necessary changes.
Click (or tap) Print.
A confirmation message appears.
Click (or tap) Print.
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