You cannot delete a patient record. However, if you have created a duplicate patient record or if a patient record is not valid, you can change the status of the record to Inactive to indicate to yourself and others that no information should be entered into that record.
To inactivate a patient record
How to get there
Use the Patient Search field to access a patient's record.
If the last patient record you accessed since you last logged on is the correct patient's record, you do not need to re-enter the patient's name in the Patient Search field.
You can include inactive patients in the search results by setting the Include inactive patients switch to On.
Do one of the following:
On the Patient Information ribbon, clicktap the Edit link (if the ribbon is not visible, clicktap the arrow button below the Patient Search field ).
From the Patient menu, under General, clicktap Patient Information.
The patient's Patient Information page opens.
On the Basic Info tab of a patient's Patient Information page, change the patient's Status to Inactive.
Note: You can include inactive patients when searching for a patient by setting the Include inactive patients switch to On.