You can edit a credit adjustment that is associated with an insurance payment that was posted to a patient's ledger.
To edit a credit adjustment for an insurance payment
How to get there
Use the Patient Search field to access a patient's record.
If the last patient record you accessed since you last logged on is the correct patient's record, you do not need to re-enter the patient's name in the Patient Search field.
You can include inactive patients in the search results by setting the Include inactive patients switch to On.
Do one of the following:
From the Patient menu, under Financial, clicktap Ledger.
The patient's Ledger page opens.
On a patient's Ledger page, clicktap a credit adjustment that is associated with an insurance payment for a claim.
The Edit Credit (-) Adjustment dialog box appears.
ClickTap the Insurance Payment link.
The Edit Payment (-) dialog box appears.
Change the details of the adjustment for the associated insurance payment as needed.
Change any of the following options :
Date - The date of the payment and the adjustment. To change the date, clicktap in the field, and select the correct date.
Adjustment Type - The adjustment type, such as Insurance Adjustment.
Adjustment - For each procedure on the claim, the amount of the adjustment to apply to that procedure.