Editing recare types

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    Bobby Hansen

    I am having trouble setting up Re-care. There are some re-care codes that use the same procedure codes and Ascend will not let me tag a procedure code to more than one Re-care code. 

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    Greg Quandt

    Bobby,

    When you click the settings gears and select ReCare Setup, Ascend will allow you to add multiple procedure codes to each recall type. Can you provide an example of what you are trying to accomplish? 

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    Bobby Hansen

    Yes I can. I see that Ascend allows me to add multiple procedure codes to each recall type, but once a code has been attached to a recare code, it will not allow me to attach that same code to another recare code. 

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    Michael Walter

    Most of the times I have seen this scenario, offices are trying to have different recare types based upon interval. You have the ability to set the recare intervals on patients individually so the interval on the recare type would be the most common and will attach that interval to patients when the patients have their recare defined.

    What procedure are you trying to add to multiple recare types?

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    Bobby Hansen

    For example, we run the recare codes CC ADULT (Continuing Care Adult) and CC ADULT W/ PERIO (Continuing Care Adult w/ Perio exam). Both of those require D0120. However, when I created CC ADULT and tagged D0120 to that recare code, I was not able to tag D0120 to CC ADULT W/ PERIO. I would see D0120 populate in the procedure search but it would be grayed out with a tag that says "D0120 Used by CC Adult Recare Type). This is a problem because we need to be able to properly tag procedures to multiple recare types. 

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    GW - Technical Writer

    I added this request to our Feature Requests forum. To see, click here.

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    Greg Quandt

    Bobby,

    For now, how about creating a procedure code for the Perio Exam.  Then attach that to the recall type Perio Exam.  If you are doing a perio exam once a year, Ascend will tell you when that patient would be due for it and then you can schedule that reall type in addition to the Prophy. Just a thought.  

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    Bobby Hansen

    Greg,

    That is a temporary fix for a perio exam; however, we run recare types with multiple types having the same procedure codes, and the perio exam was merely an example.

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