You can reactivate a user account that was inactivated previously so that the user can log in to Dentrix Ascend.
Note: When you reactivate a user's account, that user can log in with the same password that was associated with the account before the account was inactivated. Also, the user will receive an email message with a link that the user can click to reset his or her password.
To reactivate a user account
How to get there
On the Settings menu, under Location, click (or tap) User Accounts.
The User Accounts page opens.
On the User Accounts page, to view active and inactive users, set the Include Inactive switch to On.
Note: To quickly locate a user account, use the Search box to search for a user account by the user's last name, first name, user name, or email address. As you type your search criteria, the list of matching user accounts is updated automatically.
Select a user account.
The options for editing the user account become available.
Set the Active switch to Yes.
Click (or tap) Save.
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