To inactivate a user
How to get there
On the Settings menu, under Location, click (or tap) User Accounts.
The User Accounts page opens.
On the User Accounts page, select a user account.
The options for editing the user account become available.
Set the Active switch to No.
Click (or tap) Save.
If the user account is for a provider, follow the instructions for inactivating a provider.
Note: You can view inactive user accounts in the user list on the User Accounts page by setting the Include Inactive switch to On.