When your organization was signed up to use Dentrix Ascend, Henry Schein Practice Solutions entered basic information about each location, which you can update as needed.
To update your location information
How to get there
If you are not already viewing the correct location, select it on the Location menu.
From the Settings menu, under Location, clicktap Location Information.
The Location Information page opens.
On a location's Location Information page, update the location name, logo, contact information, fee schedule, sales tax, and/or timezone as needed.
Set up the following options:
Location name - The name of your location as you want it to appear on account statements and other correspondence sent to your office by Henry Schein Practice Solutions, billing statements sent to patients, and claims.
Location logo - A logo for this location. This logo will appear online if you are using the online booking feature. To attach a logo, clicktap Select Image, browse for and select the image file, crop the image as desired, and then clicktap Apply.
Address - The street address, city, state, and ZIP Code of your location as you want them to appear on billing statements sent to patients and on claims (box 56). Henry Schein Practice Solutions may use this to contact your office.
Phone number - The main contact phone number of your location. Henry Schein Practice Solutions may use this to contact your office.
Email - The main contact email address of your location. Henry Schein Practice Solutions may use this to contact your office.
Website - The website address of your location.
NEA facility ID - There may be cases when you need to know your NEA facility ID. It appears here for your reference.
Preferred fee schedule - The fee schedule that you prefer to use at your location.
Note: By default, the location's default fee schedule (the fee schedule that was created by the system automatically for the location) is selected. It is recommended that you use the default selection because maintaining fees for the location's fee schedules and procedure codes will be simpler due to the fact that updating a fee for a procedure code in the location's default fee schedule affects the fee for the same procedure code on the location's Procedure Codes page and vice versa.
Local tax - The amount of tax that is to be charged (for example, 6.50%) if your state requires sales tax to be charged for all products and services you offer. Currently, this is for reference only.
Local timezone - The time zone in which your office is located.
Organization Information - For your reference, the name, customer ID, login ID, and address of your organization appear.
Claim Provider - You can set up your location or its corresponding business entity (such as a corporation) to be the billing provider on claims that are submitted for procedures performed at that location. This tab is available only if the Use this location as a claim provider for insurance switch is set to Yes.