Configuring Dentrix Ascend Voice

After you have purchased Dentrix Ascend Voice licenses and received a welcome email message from Henry Schein One, and you have purchased microphones, you must configure Dentrix Ascend Voice before you can start using voice commands to enter perio exams, edit perio exams, and dictate clinical notes. The configuration requires you to install, register, and set up the browser extension (for Chrome browsers only) powered by Bola AI. Then, you can test your microphone.

To configure Dentrix Ascend Voice

1. Install the extension:

   1. On a computer that you want to use Dentrix Ascend Voice, visit the link provided in the welcome email or https://chrome.google.com/webstore/detail/bola-ai-voice-perio-chrom/efcpoommkbigcpbekkjpmfcdbpgggfjg/related.

      The chrome web store page opens in your browser.

      

   2. Click (or tap) Add to Chrome.

      A confirmation message appears.

      

   3. Click (or tap) Add extension.

      When the extension has been added, a message appears.

      

   4. Click (or tap) the X to close the message.

   5. To pin the extension to the top of the browser, on the Extensions menu, click (or tap) the Pin icon next to Bola Dental Chrome.

      

      The Bola Dental icon now appears at the top of the browser for quick access.

      

2. Register the extension:

   1. Click (or tap) the Bola Dental icon , and then click (or tap) Help on the menu that appears.

      

      The Bola.AI page appears.

   2. Select the Subscription (License) tab on the left.

      

   3. Copy the license key from the welcome email message that you received after purchasing a license, and then paste it into the License Key box.

      Tip: To make the box active so that you can paste in the license key, click (or tap) immediately after the words "License Key."

   4. Click (or tap) Register.

      A message appears.

      

   5. Click (or tap) OK.

      The extension is now registered on the computer.

      

3. Set up the extension:

   1. On the browser's Extensions menu, click (or tap) the More actions icon next to Bola Dental Chrome.

      

      The Bola AI page opens.

      

   2. Set up the following default options:

      • Read Back to Me PDs - With this check box selected, while you are charting pocket depths or gingival margins continuously for a perio exam, a voice repeats back to you what Dentrix Ascend Voice has heard and entered. This may help you stay on track.

        Note: When you start a new perio exam, or when you first open an existing perio exam to edit it, you can turn this functionality on or off for perio exams.

      • Read Back to Me Intents - With this check box selected, when you speak a command, a voice repeats back to you what Dentrix Ascend Voice has heard. This may help you stay on track.

        Note: When you start a new perio exam, or when you first open an existing perio exam to edit it, you can turn this functionality on or off for perio exams and clinical notes.

      • Detect Missed Pocket Depths - With this check box selected, Dentrix Ascend Voice will automatically insert a zero (0) for any missing pocket depths it detects in a perio exam. This helps ensure that the rest of your chart is accurate and allows you to go back and correct the value after the charting is complete.

      • Midline Chime - To have a feedback sound (a click-pop) play when your charting of a perio exam has crossed the midline of the mouth, select this check box. To not have a sound play, clear this check box (click, or tap, the check mark to remove it).

        Note: When you start a new exam, or when you first open an existing exam to edit it, you can turn this functionality on or off for perio exams.

      • Periodontal Index (PI) - To have Dentrix Ascend Voice display the periodontal index after you finish an exam, select this check box. To not have the periodontal index appear after an exam, clear this check box (click, or tap, the check mark to remove it).

        Note: When you start a new exam, or when you first open an existing exam to edit it, you can turn this functionality on or off for perio exams.

      • Enable Wake up word & stop word - To allow Dentrix Ascend Voice to start or stop when you speak the applicable voice commands ("Bola Start" and "Bola Stop") so you do not have to click (or tap) the microphone icon, select this check box. To require the clicking (or tapping) of the microphone icon to start or stop Dentrix Ascend Voice, clear this check box.

        Note: When you start a new perio exam, or when you first open an existing perio exam to edit it, you can turn this functionality on or off for perio exams and clinical notes.

4. Verify if your microphone works with the extension:

   1. Plug in the USB connector of the microphone.

   2. On the Bola AI page, select the Training tab on the left, or visit https://prod-dental-web-app.bola.ai/.

      

   3. Click (or tap) the Check Mic button .

   4. If the Chrome browser prompts you to grant permission for the website to use your microphone, click (or tap) Allow.

      

      A volume indicator appears.

      

   5. Speak into your microphone. If you see a blue volume-indicator bar lengthen and shorten as you speak, your microphone is working.

   6. Click (or tap) Done.

   7. If the microphone check was not successful, verify if the microphone is being blocked by Chrome:

      • If you see a This page has been blocked from using your microphone icon, the microphone is being blocked.

        

        Do the following to unblock the microphone:

        1. Click (or tap) the icon to open a menu.

           

        2. Select the Always allow option, and then click (or tap) Done.

        3. Reload the page.

      • If you see a This page is accessing your microphone icon, the microphone is not being blocked.

        

   8. If the microphone is not being blocked but still does not work, try the following:

      1. Unplug and plug in the USB connector of the microphone, and then repeat steps 3-7 as needed.

      2. Close all open browser tabs and windows, and then restart the browser.

      3. Restart the computer.