Resuming incomplete exams

If you skipped the acquisition of any images in an exam with a series of images or canceled an exam with a series of images before acquiring all the images, you can return to that exam and complete the image acquisitions as needed.

To resume an incomplete exam

1. If the correct patient is not already selected, use the Patient Search box to access the patient's record.

   Note: You can include inactive patients in the search results by setting the Include inactive patients switch to On.

2. On the Patient menu, under Clinical, click (or tap) Chart, Progress Notes, Quick Exam, Perio, Tx Planner, or Imaging. Then, on the Imaging tab's menu, click (or tap) Show Image History.

   

   The patient's imaging page opens to the history view, and the most recent image or series (such as a full mouth series or bitewings) is selected by default on the Images tab.

   

3. Select an exam with a series of images (such as a full mouth series or bitewings).

4. On the corresponding options menu, click (or tap) Resume exam.

   

   The Acquisition Options dialog box appears.

   

5. Under Acquisition sequence, select "Default sequence" or a custom order (if any).

6. Click (or tap) Proceed with Acquisition.

   The options for acquiring images in the series appear.

   

7. The first step with a missing image in the acquisition sequence for the template is selected automatically. When the X-ray sensor becomes ready for exposure, acquire the image.

   Notes:

   • If the acquisition is paused (manually or automatically) on a step with a missing image, the Pause button changes to the Capture button. You must click (or tap) this button to resume the acquisition.

   • To retake the image for this step before you either capture the image for the next step with a missing image or finish the acquisitions for the exam, click (or tap) Recapture. After acquiring the new image, in the Select Image dialog box that appears, click (or tap) either Keep Existing to keep the original image or Keep Recaptured to replace the original image with the new one.

     

8. If applicable, the next step with a missing image in the acquisition sequence for the template is selected automatically. When the X-ray sensor becomes ready for exposure, acquire the image. Repeat this step as needed to acquire other missing images.

   Notes:

   • If the acquisition is paused (manually or automatically) on a step with a missing image, the Pause button changes to the Capture button. You must click (or tap) this button to resume the acquisition.

   • To retake the image for this step before you either capture the image for the next step with a missing image or finish the acquisitions for the exam, click (or tap) Recapture. After acquiring the new image, in the Select Image dialog box that appears, click (or tap) either Keep Existing to keep the original image or Keep Recaptured to replace the original image with the new one.

     

9. Click (or tap) Finish Acquisition.

   Note: If the acquisition device is ready to acquire an image, if the images for all steps have been captured, or if the acquisition is paused, the Cancel button changes to the Finish Acquisition button.

10. If any images fail to upload, a message appears and provides the option for you to recover the images. Click (or tap) Recover Images to begin the recovery process.