Resuming incomplete exams or retaking images

If you skipped the acquisition of any images in an exam that uses a set of images or canceled an exam before acquiring all the images, you can return to that exam and complete the image acquisitions as needed. You can also resume an exam to retake any or all of the images in that exam.

To resume an incomplete exam or retake images

1. If the correct patient is not already selected, use the Patient Search box to access the patient's record.

   Note: You can include inactive patients in the search results by setting the Include inactive patients switch to On.

2. On the Patient menu, under Clinical, click (or tap) Chart, Progress Notes, Quick Exam, Perio, Tx Planner, or Imaging. Then, on the Imaging tab's menu, click (or tap) Show Image History.

   

   The patient's imaging page opens to the history view, and the most recent image or series (such as a full mouth series or bitewings) is selected by default on the Images tab.

   

3. Select a series (such as a full mouth series or bitewings).

4. On the corresponding options menu, click (or tap) Resume exam. This option is available only if the exam is a series.

   

   The Acquisition Options dialog box appears.

   

5. Under Acquisition sequence, select "Default sequence" or a custom order (if any).

6. Click (or tap) Proceed with Acquisition.

   The options for acquiring images in the series appear.

   

7. Acquire missing images or retake images for the exam by doing any of the following as needed:

   • If any images are missing, the first missing image in the sequence is selected automatically, so acquire the image. The next missing image in the sequence is selected automatically, so acquire the image. Repeat this process for any other missing images that you want to acquire as each one is selected.

   • If you are retaking an image, click (or tap) Skip Backward or Skip Forward as needed to navigate to the desired image in the sequence. The acquisition is paused automatically. Click (or tap) Recapture, and then acquire the image. Next, in the Select Image dialog box that appears, click (or tap) either Keep Existing to keep the original image or Keep Recaptured to replace the original image with the new one.

     

     Repeat this process for any other images that you want to retake.

   Note: When the acquisition is paused (manually or automatically), the Pause button changes to either the Recapture button (for a box in the template with an existing image) or the Capture button (for an empty box in the template).

8. Click (or tap) Finish Acquisition.

   Note: Once the acquisition device is ready to acquire an image, the Cancel button changes to the Finish Acquisition button.

9. If any images fail to upload, a message appears and provides the option for you to recover the images. Click (or tap) Recover Images to begin the recovery process.